Tamtron operates globally and has country units in eight countries. Each unit brings its personality and special know-how to our company, so we want to showcase them more closely. This time we are speaking with Tamtron Germany’s Managing Director Günther Schuh. He explains how the company is on its way to becoming a weighing technology provider that can accommodate all customers regardless of their size.
Tamtron Germany is well known for its advanced weighing solutions, but what makes it stand out in the industry, is the company’s commitment to customer care.
“Our customers are always our focus. The service-oriented work culture is what characterizes us and what our reputation is built upon. Adding value to their operations by doing our bit as well as possible, is what we strive for on a daily basis”, Schuh states.
Exceptional customer care and sought-after know-how
Compared to the weighing business as a whole Tamtron Germany strives to expand its value with its “one-stop shop” policy that goes beyond customer care. The company can provide all weighing solutions from a wide range of platform scales and mobile weighing technology to digitizing the weighing results on site or in the cloud. What it also means is a worry-free package of services.
“For example, in the renewals of truck scales, we can take care of all supplementary work upon request – including the dismantling and disposing of the old scales. What is even better, is that when all communication flows through one partner, the cooperation can potentially result in enormous savings for the customer”, Schuh says.
Additionally, with its long tradition in the country and extensive background in the weighing industry, Tamtron Germany’s roots from 1864 bring with them extensive knowledge in mechanical weighing that can have surprisingly direct benefits.
“This transferred knowledge is now very sought after as some mechanical scales from the last century are in fact still used in legal-for-trade business, but not many companies have the skills to repair them.”
Advanced market position and possibilities through international network
Tamtron Germany became part of the Tamtron Group in 2013. The company has since strengthened its position in the weighing industry and its market position has become unfailing. Being part of the international network of sister units in other European countries has enabled varied positive effects.
“We have been able to introduce a diverse range of new products with unique selling points to German market. The availability and direct access to these products allow the offering of innovative, comprehensive, and time-efficient solutions to our customers”, Schuh says.
“Another benefit the network has offered has been the view of international markets and their developments. We continue to thrive as a local partner with the committed support from the whole Tamtron family.”
Growing as a company with its standout personnel
In addition to benefiting from a larger product range and being able to take part in the international markets Tamtron Germany’s growth owes a great deal to the team behind it all.
“Our greatest pride is having managed the transformation from a small craft business to a fully-fledged Tamtron country unit. I am personally proud of my employees, who make all of this possible and who actively support me in all matters every day”, Schuh rejoices.
According to Schuch, Tamtron Germany is on the way to becoming a weighing technology provider that can satisfy all customers, from small craftsmen to the large enterprises.
“No other provider in Germany can offer as comprehensive weighing technology as we do. Tamtron Germany will grow strongly in the next few years and the course has already been set.”
